Claims turnaround times

R4.32 trillion assets under protection
R4.23 billion claims paid

Transparency you can trust

At Alpha Insure, we believe in accountability, and we back it up with data.

Our real-time claims dashboard gives you full visibility into our average claims turnaround time, from date of registration to date of settlement. It’s a core part of our commitment to transparency, service, and continuous improvement.

Whether you’re a broker or a client, you’ll always know where you stand and how we’re performing.

With Alpha Insure, you don’t just submit a claim, you stay informed, in control, and ahead.

needle pic
Days
Motor Damage Claims
needle pic
Days
Motor Theft Claims
needle pic
Days
Property Claims
needle pic
Minutes
WINDSCREEN CLAIMS
needle pic
Hours
ALL RISK FAST-TRACK Claims