Claims turnaround times

R4.3 trillion assets under protection
R3.98 billion claims paid

At Alpha Insure, we are redefining industry standards with a relentless focus on transparency and efficiency in claims processing. We aim to exceed client expectations by delivering unparalleled service and constantly improving our turnaround times.

To support this commitment, we’ve introduced a live real-time claims dashboard—a game-changing tool that lets you track our performance and stay informed about the progress of your claims. With Alpha Insure, you’re always in control and assured of our dedication to delivering swift, reliable results.

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Days
Motor Damage Claims
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Days
Motor Theft Claims
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Days
Non-Motor Claims
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Minutes
WINDSCREEN CLAIMS
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Hours
ALL RISK FAST-TRACK Claims