Claims turnaround times

R4.47
Trillion
Assets under protection

R4.57
Billion
Claims paid
Transparency you can trust
At Alpha, transparency is discipline in action.
We believe accountability should be visible - which is why our live claims dashboard provides real-time insight into performance, from claim registration to authorisation.
Every data point reflects more than speed - it reflects precision, consistency, and care.
Whether you’re a broker or a client, you have full visibility into how we perform, because leadership demands proof, not promises.
With Alpha, you don’t just submit a claim - you stay informed, in control, and ahead.

Days
9.8
Motor Damage Claims

Days
14.7
Motor Theft Claims

Days
15.9
Property Claims

Minutes
12.4
WINDSCREEN CLAIMS

Hours
5.9
ALL RISK FAST-TRACK Claims