Claims turnaround times

R9.8

Trillion

Assets under protection

R14.7

Billion

Claims paid

Transparency you can trust

At Alpha, we believe in accountability, and we back it up with data.

Our real-time claims dashboard gives you full visibility into our average claims turnaround time, from date of registration to date of settlement. It’s a core part of our commitment to transparency, service, and continuous improvement.

Whether you’re a broker or a client, you’ll always know where you stand and how we’re performing.

With Alpha, you don’t just submit a claim, you stay informed, in control, and ahead.

Days

9.8

Motor Damage Claims

Days

14.7

Motor Theft Claims

Days

15.9

Property Claims

Minutes

12.4

WINDSCREEN CLAIMS

Hours

5.9

ALL RISK FAST-TRACK Claims