Claims Turnaround Times

Claims Turnaround Times

Transparency builds confidence. At Alpha, we believe brokers should have clear visibility into the performance standards that support every stage of the claims process. Our live Claims Turnaround Times dashboard provides real-time insight into key performance metrics, demonstrating our commitment to accountability, consistency and continuous improvement.

Because confidence is built on performance you can see, not promises you are asked to trust.

Live Claims Turnaround Dashboard

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R8.27
Trillion
Assets under protection
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R6.75
Billion
Claims paid
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Days
9.8
Motor Damage Claims
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Days
14.7
Motor Theft Claims
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Days
15.9
Property Claims
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Minutes
12.4
WINDSCREEN CLAIMS
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Hours
5.9
ALL RISK FAST-TRACK Claims