Claims Turnaround Times
Transparency builds confidence. At Alpha, we believe brokers should have clear visibility into the performance standards that support every stage of the claims process. Our live Claims Turnaround Times dashboard provides real-time insight into key performance metrics, demonstrating our commitment to accountability, consistency and continuous improvement.
Because confidence is built on performance you can see, not promises you are asked to trust.
Live Claims Turnaround Dashboard

R8.27
Trillion
Assets under protection

R6.75
Billion
Claims paid

Days
9.8
Motor Damage Claims

Days
14.7
Motor Theft Claims

Days
15.9
Property Claims

Minutes
12.4
WINDSCREEN CLAIMS

Hours
5.9
ALL RISK FAST-TRACK Claims
